How is the company's Amazon Relay performance measured?

Amazon Relay Performance Score will equal the company average score of the following four performance metrics (calculated on a trailing six weeks):

  • On Time

  • Acceptance

  • Disruption Free

  • App Usage

Performance Score will convert to a Performance Grade based on the conversion table below:

99.9% and above A+

98% and above A

95% and above B+

90% and above B

80% and above C+

70% and above C

60% and above D+

50% and above D

Greater than 0 F

Score eligible for a Performance Grade after executing three or more loads in the trailing six weeks.